Join Our Remote Team

Our team of sales, marketing, and logistics professionals share a passion for the outdoors and are enthusiastic supporters of the brands we represent. We operate our business by the Golden Rule, viewing our relationships as a top priority. We never shy away from hard work, and we appreciate and thrive on challenges. We are looking for like-minded individuals seeking growth opportunities.

Remote work is required. If you’re an inventive and dedicated sales, marketing, or logistics professional, looking to be a part of an organization where you can make a difference, apply to one of our open positions.

Employment Type: Full-time
Reporting to: Director of eCommerce
Job location: Remote

The eCommerce Account Coordinator position is an entry-level, remote role supporting online listing creation, account setup, and listing maintenance. The account coordinator position will assist our senior account executives through providing administrative support, report creation and maintenance, audits, site listing updates, as well as effectively communicating to both internal, and external teams. The account coordinator may be exposed to more advanced digital marketing techniques and tasks including but not limited to email marketing, listing graphics creation and marketing content creation. Previous experience in product merchandising, marketing, online retail, customer service, and data management are a plus but not necessary. Additionally, a background in the Hunting, Fishing, and Outdoor industry would be helpful in this position but is not mandatory.

The account coordinator role acts as the point person for all administrative aspects of the division including account creation, problem resolution, listing compliance, updates, etc. Desired behavior traits include: patience, thoroughness, attentiveness to detail, multitasking master, highly organized, task oriented, results driven, and deadline sensitive. The account coordinator reports directly to the director of eCommerce.

Ideal Skills & Traits:

  1. Microsoft Office Suite, Google Business Suite, Web Forms, Adobe Suite
    • Ability to upload listing information to excel documents, Google Sheets, etc.
    • Adjust and manipulate product images
    • Develop simple listing graphics or manipulate existing graphics
  2. Client Management
    • Apply for and create online accounts
    • Collect, organize, and update client information
    • Create and manage online product listings
    • Create support cases and work with clients and customers
    • Monitor listings and inventory levels
    • Coordinate inventory replenishment
  3. Administrative Expert
    • Office management
    • Support Account Manager
    • Create and maintain client trackers
  4. Customer Service
    • Review consumer messages and coordinate customer care
    • Request reviews and report results
  5. Independent
    • Great work ethic
    • Able to work remote with little to no direct oversight
    • Able to solve problems relying on open-source information
    • Driven to learn new processes independently

Tasks / Duties:

  • Create new eComm product listings and update existing listings on all assigned channels
  • Upload images and videos to listings, fill out upload templates and execute bulk product uploads on assigned accounts
  • Monitor assigned accounts for listing issues, resolve issues as they arise and report
    corresponding status
  • Communicate regularly with customer support for assigned accounts in order to support product listings with technical issues
  • Monitor and report new messages, reviews, and feedback to account manager
  • Make changes to price sheets, and product information documents as needed
  • Report progress status to leadership team
  • Generate listing reports as requested by leadership team.

Benefits Include:

  • Medical, and Vision insurance offerings
  • Company paid dental insurance with additional offerings
  • Paid vacation
  • 401k plus investment matching
  • Paid internet and cell phone