Open Position

Account Coordinator (Entry Level Administrative)

Account Coordinator (Entry Level Administrative)

Entry level remote administrative role supporting office functionality, account setup and maintenance. In the Account Coordinator position, you will assist our Sr. Account Executives through providing administrative support, report creation and maintenance, audit & update site listings, as well as effectively communicate to both internal and external teams. Previous experience in product merchandising, marketing, online retail, customer service, data management are a plus. The Account Coordinator role acts as the point person for all administrative aspects of the division including account creation, problem resolution, listing compliance, updates, etc. Desired behavior traits include: patient, thorough, attention to detail, multi-tasking master, highly organized, task oriented, results driven, and deadline sensitive. The Account Coordinator reports directly to the Account Manager.

Ideal Skills/Traits::
  • Entry level remote administrative role supporting office functionality, account setup and maintenance. In the Account Coordinator position, you will assist our Sr. Account Executives through providing administrative support, report creation and maintenance, audit & update site listings, as well as effectively communicate to both internal and external teams. Previous experience in product merchandising, marketing, online retail, customer service, data management are a plus. The Account Coordinator role acts as the point person for all administrative aspects of the division including account creation, problem resolution, listing compliance, updates, etc. Desired behavior traits include: patient, thorough, attention to detail, multi-tasking master, highly organized, task oriented, results driven, and deadline sensitive. The Account Coordinator reports directly to the Account Manager.
    • Ability to upload listing information to excel documents, Google Sheets, adjust and manipulate
    • Adjust and manipulate product images
  • Client Management
    • Apply for and create online accounts
    • Collect, organize and update client information
    • Create and manage online product listings
    • Create support cases and work with clients/ customers
    • Monitor listings, inventory levels
    • Coordinate inventory replenishment
  • Administrative Expert
    • Office management
    • Support Account Manager
    • Create and maintain client trackers
  • Customer Service
    • Review consumer messages and coordinate customer care
    • Request reviews, report results
  • Independent
    • Great work ethic
    • Able to work remote with little / no direct oversight
    • Able to solve problems on own using open source information
    • Driven to learn new processes independently
Tasks/Duties:
  • Create new eComm product listings & update existing listings on all assigned channels
  • Upload images & videos to listings, fill out upload templates and execute bulk product uploads on assigned accounts
  • Monitor assigned accounts for listing issues, resolve issues as they arise and report corresponding status
  • Email customer support for assigned accounts in order to support product listings with technical issues
  • Monitor and report new messages, reviews, feedback to Account Manager
  • Strong work ethic, results-driven
  • Make changes to price sheets, and product information documents as needed
  • Report progress status to team leadership
  • Generate listing reports as requested by team leadership
Apply now